Life is a journey, not a destination. The same is true with a long-distance move — all of your possessions will be on a journey with strangers, possibly for days, until they reach their new destination. Have you considered what that could mean?
To help ensure that your belongings withstand the move from Tucson to, say, Atlanta, you’ll want to choose a qualified long-distance moving company.
So beyond the normal pricing inquiry, you should ask the following questions to make sure your items will arrive safe and sound:
- Business Longevity?
Choose a moving company that’s been around the block a few times, literally. The longer it has been in business, the easier it is to establish a track record of consistency and quality you know you can rely on.
- Satisfied Customers?
Check for references or testimonials from previous customers to ensure they’ve had positive experiences. Many companies post these on their websites, so start there.
- Onsite Estimate?
The most accurate quote will come from a company that comes to your home to take inventory of your belongings — over-the-phone estimates aren’t as reliable because it’s really just an educated guess and you might be in for a big surprise on your bill come moving day.
- Supplies Provided?
Find out if the company will provide boxes, tape and packing materials or if you’ll be responsible for those items yourself. Also, ask how they pack awkward items like glass furniture or lamps and if there are restrictions on items like plants or flammables.
- Guaranteed Dates?
Your mover should guarantee pick-up and delivery dates and a window of time. Ask about their policy if they miss one or both.
- Cancellation Policy?
In the event something unexpected arises (anything from changing your mind about moving to a death in the family), it’s best to know the cancellation policy ahead of time.
- Payment Options?
Ask if credit cards are accepted and if there’s a deposit (How much? Is it refundable?) to secure your move date.
- Hidden Costs?
Inquire about extra charges for things like fuel, storage, parking, stairs, etc. Be sure to point out heavy or special items like a piano or an oversized armoire while getting your onsite quote.
- Interstate License?
In order to transport across state lines, your moving company will need a special license (US DOT number). Double check the validity of their number in this database.
- Inventory System?
Clearly, the goal of a move is for all of your belongings to get from point A to point B. It’s easy for you to overlook missing items during the unloading process. Ask the moving company how it tracks that each item they loaded gets checked off while it’s being unloaded?
- Insurance Coverage?
If something breaks, basic coverage is usually set at 60 cents per pound. Since this often won’t cover the cost of most broken goods, be sure to pack very carefully. As a safety net, check your homeowners or renters policy to see if your personal items are covered during a move or ask your moving company if they offer an upgraded level of protection for an extra fee.
- Signed Contract?
Make sure you have all the necessary documents, including a signed contract, so there are no surprises on the back-end of your move.